New charges for the KBC Plus Account and KBC Basic Account as from 2026 – KBC continues to invest in convenience, security and digital innovation
KBC announced today that the monthly fee for the KBC Plus Account and KBC Basic Account is set to change on 1 January 2026. This step is necessary to continue investing in secure, user-friendly and future-oriented banking, and to comply with increasingly complex regulations.
At present, 77% of KBC customers make the conscious decision to choose the KBC Plus Account, reflecting their appreciation of its extensive package of services, payment convenience and the digital support provided by Kate.
Investing in digital added value
This is something that has not gone unnoticed. Just last week, Sia named KBC Mobile the best banking app in the world and best mobile banking app in Belgium. Not only can customers use the app to do their banking and insurance business, they also get to benefit from a wide range of practical services that enables them to buy public transport tickets, pay for parking sessions, top up mobile phone cards, buy cinema tickets, save on energy bills, and much more besides.
Kate – the digital assistant developed by KBC – plays a key role in this regard, helping customers in an autonomous, quick and scalable way, and guiding them to solutions that save time and money. This is illustrated by the fact that Kate deals with seven out of 10 customer queries completely autonomously. The Kate Coin benefits programme was also significantly expanded in September, with customers now able to automatically earn2 Kate Coins when they buy something through KBC or its partners. They can then redeem them for benefits, exclusive events or donations. Each Kate Coin is worth at least 1 euro.
Security as a foundation
KBC is constantly investing in secure digital banking. Some recent initiatives include:
- ‘Check who’s there’: enabling you to see whether you’re really talking to KBC
- Verification of Payees: facilitating payee verification within five seconds (active in KBC Touch and to become activate in KBC Mobile on 9 October)
- Wero: payment system for receiving or sending money quickly and easily
- Text message confirmation for new accounts: additional protection for account holders and their contacts
Through Secure4u, KBC offers customers robust protection against online fraud and cybercrime. Secure4u is available 24/7 and is an essential component of KBC's commitment to facilitate secure digital banking.
Starting from 29 September 2025, KBC will personally inform all customers affected by these changes (see KBC Rates and Charges – KBC Banking & Insurance for more details).
1 [1]Free of charge for accounts held by one person aged 24 or younger or held by two persons, one of whom is under 25. Standard rates and charges apply to accounts held by more than two persons.
2 Unless the specific terms and conditions of a Kate Coins campaign state otherwise.
Want to earn Kate Coins? Use the KBC Mobile app and select the ‘Personalised’ agreement.
To use Kate Coins, you must also hold a current account at KBC or CBC.