KBC is rightly proud of these awards. They are a great recognition for the efforts KBC has made in recent years.
Daniel Falque, CEO KBC Division Belgium, reacted very enthusiastically: "KBC is very happy with the Spaargids.be Awards Best Digital Bank and Most Innovative Bank. The fact that we receive these awards is the rightful crowning glory of our work for everyone in KBC. In this way, KBC once again lives up to its reputation as a customer-oriented innovator. We consider this as a sincere appreciation by our customers for the service and user-friendly solutions we offer them. We will continue to innovate in the future. After all, innovation is a strategic anchor point for us that enables us to meet the challenges of the future and to serve our customers even better."
Karin Van Hoecke, director of digital transformation KBC Division Belgium adds: "Winning two awards is not easy. We owe this excellent result mainly to our customers who voted us to the top in this survey. The non-banking services of third parties are also very much appreciated. Customers can buy a ticket from De Lijn or SNCB, use a shared bike, pay for a parking session with 4411 or at Q-Park, order service cheques, consult their PayPal account or their transactions with Monizze. We also owe this result to the many KBC colleagues who work day in and day out to make the customer experience and service even better and thus make our customers' lives easier. Thank you very much! It motivates us even more to continue to expand and improve our services. Our customers are enthusiastic about the many possibilities of our KBC Mobile app. Recently, certain services in this app have also become available to non-customers, without even having to open an account. We hope, of course, that they may change their mind. “